Submitting a Ticket while not logged in

Submitting tickets, not Logged in:

To submit a ticket while not logged into the system it will provide the following list of information that is required.

1. Your Email Address, which is required so that we can send updates about a ticket.

2. Subject, which is also required so that we know what the issue is about.

3. Problem Description, this provides an area that you will fill out that will provide us details about the problem.

4. Priority, this allows you to choose between four options.

5. Support Department, this provides the category of the ticket and who should be dealing with it.

6. Any attachments, or screenshots that may assist in resolution of the ticket.